Refund Policy

Refund Policy

RV and Campsite Deposit and Cancellation Policy:

Payment in full is due at the time of reservation

Cancellations made 7 days or more prior to your arrival date will be refunded to the credit card given at the time the reservation was made less $20 cancellation fee. Reservations cancelled within 7 days of your arrival date are non-refundable.

Holiday Weekend reservations must be cancelled 14 days prior to your arrival date to receive a refund less $20.  Reservations cancelled within 14 days of your arrival date are non-refundable.

Reservations cannot be changed or moved within 7 days of your arrival date.  Holiday reservations may not be changed or moved within 14 days of your arrival date. Changes within the cancellation period are treated as cancellations and re booking and cancellation fees will apply. Campsite reservations are non-transferable.

Camping is an outdoor experience and refunds will not be given due to the discomforts of nature.

Reservations not checked in by 11am the morning following your scheduled arrival date will be released without refund.

Cancellations Must be Requested by email [email protected]spenAcresCampground.com

 

Cabin/RV Rental Cancellation Policy:

Payment in full is due at the time of reservation

Cancellations made 7 days or more prior to your arrival date will be refunded to the credit card given at the time the reservation was made less $20 cancellation fee. Reservations cancelled within 7 days of your arrival date are non-refundable.

Holiday Weekend reservations must be cancelled 30 days prior to your arrival date to receive a refund less $20.  Reservations cancelled within 30 days of your arrival date are non-refundable.

Cabin stays cannot be changed or rescheduled within 14 days of the arrival date and will be treated as cancellations and re booking and cancellation fees will apply.  Cabin and RV rental reservations are non-transferable.

Reservations not checked in by 11am the morning following your scheduled arrival date will be released without refund.

Cancellations Must be Requested by email [email protected]

Refunds and credits are not given due to the discomforts of nature.

 All rates, specials, terms and policies are subject to change at any time without notice